Know what your skin will do before you change a thing.
Most brands skip the first two weeks. Here is the whole thing, including the part where some people break out.
- No fragrance
- No parabens or phthalates
- Made in Australia
- 30 days to change your mind
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The advice you usually get, and what we will tell you.
The usual advice
- Keep adding products to combat every new flare or issue
- Expect a transformation inside a week
- If you break out, you bought the wrong thing
- Nobody mentions week two
What we will tell you
- Move across at whatever pace suits you
- Give your routine a month
- A short adjustment is normal and it passes
- Week two is right here on this page
What actually happens
Cleansing feels different
Two or three drops on dry skin, thirty seconds, then a warm washcloth. The thing most people notice first is what is missing afterwards. No tightness.
Your skin rebalances
Some people move across without noticing anything. Others get a few small blemishes in the areas that already break out. That is the castor oil lifting congestion that was already sitting in your pores.
This is the part people write reviews about
You can read them all further down this page.
If your skin is still unhappy after a month, stop using it and email us. We refund the product price and there is nothing to send back.
That is what the promise is for.
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★★★★★
“I used to spend double the price on expensive skincare products.”
“I’m currently 5 weeks into using Elaument and overall I’ve had a really positive experience. Around week 2, I noticed a small amount of pimples, but they were very short lived and settled quickly. The following week my lips became dry for a few days, but that also passed pretty fast. I used to spend double the price on expensive skincare products, so I was honestly surprised by how good my skin has been looking and feeling with Elaument. Since the adjustment period, my skin feels incredible, healthier, smoother, and glowing. I’m really happy with the results and excited to keep going. I’m already ready to purchase my second cleansing oil, and honestly, the first one probably would’ve lasted even longer if I wasn’t so obsessed with using it.”
Tiffany Kersten · Verified buyer · Cleansing Oil
Keep what you like. The routine works either way.
Oil cleansing goes before your routine rather than instead of it. If you use retinol, acids or vitamin C, put them on after cleansing, let them absorb, then seal with the balm. A lot of people find they reach for fewer of them over time.
We built these two products to do the job without anything else in the mix. Whether you use anything alongside them is your call.
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Two steps. Morning and night.
Step oneCleansing Oil
Two to three drops on dry skin. Massage for thirty seconds. Remove with a warm washcloth.
Step twoHydration Balm
A pea-sized amount, warmed between clean fingers. Massage in and let it absorb.
Questions people ask
Will it break me out?
The skin can go through a rebalancing period of up to two weeks, sometimes with mild blemishes in areas already prone to them. If irritation is still there after a month, reduce use or stop.
“I can be prone to break outs but since using my skin has been flawless.”Hayleybarton, Hydration Balm
I have oily skin. Won’t an oil cleanser make it worse?
No. Oil cleansing dissolves excess sebum and impurities without stripping, which can help rebalance oil production over time.
“I have naturally oily skin, so I was a little hesitant at first. However, my skin adjusted to the natural oils almost immediately.”Sharni, Hydration Balm
I have never used an oil cleanser.
Most people here hadn’t either.
“I had never used a cleansing oil prior to this and I am now 100% converted.”Grace McIntyre, Cleansing Oil
My skin reacts to everything.
No synthetic fragrance, no essential oils, no parabens, no phthalates. Patch test first, as with anything new.
“I’ve tried so many cleansers over the years and always ended up with the same result, irritation, redness, and swelling. From my very first use of Elaument’s cleansing oil, it felt completely different.”Lucy Inglis, Cleansing Oil
Can I keep using my actives?
Yes. Put retinol, acids or vitamin C on after cleansing, let them absorb, then seal with the balm. A lot of people find they reach for fewer of them over time.
We built these two products to do the job without anything else in the mix. Whether you use anything alongside them is your call.
Will the balm clog my pores?
No. The ingredients are low comedogenic. If you are prone to congestion you may prefer it as a night step, or on dry areas only.
Does the oil actually take off makeup and SPF?
Yes, including sunscreen and heavier makeup. Massage on dry skin for longer before removing.
“I used to need 2–3 makeup wipes just to fully remove my makeup. Now, I use a couple of drops of the cleansing oil before jumping in the shower and everything wipes off effortlessly with a cloth.”Tahlia, Cleansing Oil
How long does it last?
“If you’re unsure about committing based on the cost, I can guarantee these will last twice as long (if not longer) than your previous skin care!”Maggie M, Cleansing Oil
Can I use it pregnant or nursing?
Two of our cofounders used it throughout pregnancy and nursing. If you are unsure, check with your practitioner.
Is it vegan?
The Cleansing Oil is. The Hydration Balm is not, because it contains beeswax. Both are cruelty-free.
How fast does it arrive?
Dispatched in 1 to 2 business days, tracked Australia wide.
“Super fast shipping. received the Next day here in qld.”Isaac Bennett
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Rated 5.0 from verified reviews
- “It doesn’t leave that tight, stripped feeling at all, just clean and nourished.”Kimberley, Cleansing Oil
- “My skin is hydrated without it being greasy or oily.”Mel, Hydration Balm
- “It feels like my skin barrier is finally being supported rather than stripped.”SaskiaMcMurray, Hydration Balm
Give your routine a month.
If you do not love how your skin feels, email us within 30 days of delivery and we refund the product price. There is nothing to send back.
Applies to your first purchase of a product or bundle, one claim per customer. Original shipping excluded.
Both products, one order.
In stock. Dispatched in 1 to 2 business days.
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